Terms of service

Version of November 14, 2026, between you and CloudOS [LEGAL NAME TO COMPLETE], operator of GitUP.

1. The service

GitUP provides continuous integration runners for GitLab, Forgejo and Gitea, hosted in Quebec: each job runs in an isolated micro-VM destroyed at the end. The plan sets the number of concurrent jobs; minutes are unlimited subject to fair use (section 4). Add-ons (Sonar, cache) come on top of the plan.

2. Account

You must give a valid email address and keep your credentials confidential. You are responsible for your account's activity and for the pipelines run on your runner, including those started by people with access to your projects.

3. Prices, payment and taxes

Prices are in Canadian dollars. Payment is recurring (monthly or yearly) through PayPal, in advance. Taxes: we are not registered for GST/QST at this time; if that changes, applicable taxes will be added after 30 days' notice. A price change is announced 30 days in advance and applies only from the next period.

4. Acceptable use

You may not use the service for: cryptocurrency mining; sending spam; attacks, scans or penetration tests against systems without authorization, including our own infrastructure; attempting to escape the micro-VM or to reach other customers' data; hosting or distributing illegal content; workloads that are not continuous integration (permanent services, generic computing). "Unlimited minutes" means normal CI use; continuous abnormal use may be limited after notice.

5. Suspension

We may suspend a workspace without notice for a breach of section 4, a security threat or a declined payment. Outside emergencies, we write to you first.

6. Cancellation and deletion

You can cancel at any time from your dashboard. The service stays active until the end of the period already paid, then the runner is stopped; nothing is refunded pro rata. Workspace data is deleted 30 days after the end of the paid period; you get a notice 7 days before. You can subscribe again until then. A removed add-on stops immediately. A plan change creates a new subscription at the new price, which replaces the old one from its first payment.

7. Availability and backups

We aim for high availability without a numeric service-level commitment. Sonar data has daily snapshots kept 7 days (the cache is not backed up); you remain responsible for your own backups, in particular of your code and artifacts.

8. Liability

To the extent permitted by law, our total liability is limited to the amounts paid for the service in the 12 months before the event. We are not liable for indirect losses. Nothing in these terms limits the rights Quebec's Consumer Protection Act gives you if you are a consumer.

9. Privacy

How we process your information is described in the privacy policy.

10. Governing law

These terms are governed by the laws of Quebec and the federal laws of Canada that apply there; the courts of the district of Montréal have jurisdiction. Questions or complaints: support@cloudos.ca.